How much do you lose by not replying in time?
Every unanswered conversation is usually a sale going to a competitor. Fill in four inputs and see an estimate of what you leave on the table every month.
In your currency — the result uses the same number
Out of 10 people you serve well, how many buy?
What you're leaving on the table
13,561.56per month
≈ 162,738.72 per year
377 conversations a month go effectively unanswered (58% of the total)
Those arriving out of hours (≈260/month) usually wait until the next day — and many don't wait.
Simple, transparent model: out-of-hours conversations are assumed unanswered in time; in-hours ones use your response rate. It's a reference to size the problem, not a results promise.
The assumptions, in the open
- Conversations per month = messages per week × 4.33.
- Unanswered = out of hours + (in hours × (1 − your same-day response %)).
- Lost revenue = unanswered × your close rate × average ticket.
Turn every conversation into opportunity
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